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Policies

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Booking and payment policies

Guest information
  • Your personal information will be kept strictly confidential and will not be sold, reused, rented, loaned or otherwise disclosed. Any information you give us will be treated with the utmost care and will not be used in ways that you have not consented to, unless you have used our websites in an unlawful manner.
Check-in, Check out policy
  • Check-ins can be done until 00:00. Check-ins after this our are to be done on request and will be charged with 10€ / guest.
  • Check-in from 14:00 to 00:00
  • Check-out from 12:00 to 12:30
Cancellation policy - Flexible - 2 days
  • The guest can cancel free of charge until 2 days before arrival. The guest will be charged the first night if they cancel in the 2 days before arrival.
Guest payment options
  • We accept cash payments upon arrival in RON & EURO.
  • We accept the following credit cards: Visa, Euro/Mastercard.
  • We allow guests to pay online through bank transfer. For bank account details please contact us.
  • We do not hold an amount on our guests’ credit cards prior to arrival to make sure their cards are valid.
  • We are willing to accept bookings without credit card details
Children & extra beds
  • All children are welcome.
  • We can add extra beds in the room upon request if possible.
  • There is no capacity for cots in the room.

Privacy policy

Privacy statement
The Spot Cosy Hostel. respects your privacy. You can visit our website without giving us any information about yourself, but sometimes we do need information to provide the services that you request. Therefore we have created this privacy statement in order to demonstrate our firm commitment to privacy. This privacy statement explains how we collect and handle data and personal information, please read it carefully.

Browser information
We analyze browser information collected on our website. We use these website logs to constantly improve our website and the services we provide on our website. Our website logs are not personally identifiable, and we make no attempt to link them with the individuals that browse our website.

Cookies
A cookie is a small file that a website stores on your computer. There are two types of cookies: session cookies and persistent cookies. A session cookie is deleted from your computer as soon as you close your internet browser. A permanent cookie remains on your computer, even after closing your internet browser. When you’ve disabled cookies you can still browse our websites.

Contact Request Form
If you require information you can use our contact request form. We’ll use the information that you submit to contact you and give you the information you need. Your personal information will be kept strictly confidential and will not be sold, reused, rented, loaned or otherwise disclosed. Any information you give us will be treated with the utmost care and will not be used in ways that you have not consented to, unless you have used our websites in an unlawful manner.

No Spam Policy
The Spot Cosy Hostel has a strict no spam policy. We do NOT sell information about our guests to mailing lists or third parties. All the information collected on our website will be kept strictly confidential and will not be sold, reused, rented, loaned or otherwise disclosed. Unless you have used our websites in an unlawful manner, any information you give us will be treated with the utmost care and will not be used in ways that you have not consented to.